Cookie Policy

A cookie is a small text file that a website asks your browser to store on your device. Websites also use similar technologies, such as local storage, which work in much the same way. On this page, "cookies" covers both.

Cookies let a website remember things between pages and visits, such as what is in your basket and whether you are signed in. They can also be used to measure how a website is used, or to support advertising.

This policy covers this online shop only. It does not cover selectofficefurniture.co.uk or Select Office Furniture's design, fit out and installation projects, which are quoted and contracted separately.

When you first visit our website, a cookie banner asks for your choice. You can:

• Accept all, which allows every category of cookie described below
• Reject all, which allows only the strictly necessary cookies
• Manage preferences, which lets you switch individual categories on or off

Optional cookies are not set unless you agree to them. Rejecting them does not stop you shopping with us.

You can change your choice at any time using the Cookie preferences link on our website. We will also ask you again when your saved choice expires, or if we change the cookies we use in a way that needs your fresh consent.

You can also delete or block cookies in your browser settings. If you block the strictly necessary cookies, your basket, sign-in and checkout will stop working.

These make the website work. They cannot be switched off, and the law does not require your consent for them, because the shop could not work without them.

• Basket and session. Keep the items in your basket and link the pages of your visit together, so the basket and checkout work and misuse can be spotted. Stored in local storage as orbit_session_id, orbit_visitor_id and basket data, until you clear your browser data.
• Store identity. Tells the website which shop you are browsing, so the right products and prices load. Stored in local storage as orbit_store_id, until you clear your browser data.
• Signing in. Keeps you signed in to your account. Stored as the orbit_auth_token cookie and sign-in details in local storage, until you sign out or your sign-in expires.
• Checkout and payment. Stripe, our payment provider, may set its own cookies when the payment form loads, to take your payment securely and prevent fraud.
• Password protection. If our shop is password protected, for example before it opens to the public, the store-access cookie remembers that you entered the password. Lasts 30 days.
• Your cookie choice. Remembers the choice you made in the cookie banner, so we do not ask on every page. Stored as the oc-consent and oc-consent-id cookies. Lasts 6 months.
• Display settings. Remembers display settings such as currency and language. Stored as the orbit_currency_code and orbit_locale cookies. Lasts 1 year.
• Load balancing. Keeps your visit connected to the same server, so the website stays stable. Set by our hosting as the AWSALB and AWSALBCORS cookies. Lasts 7 days.

These are only set if you agree to them, either by choosing Accept all or by switching the category on under Manage preferences.

We do not currently use any analytics or marketing tools on this website. The categories below are in our cookie banner so that, if we add them, they stay switched off until you agree.

Functional

Remember choices that make the website more convenient to use.

Analytics

Help us understand which pages are used and where people have difficulty, so we can improve the website. If we add an analytics service, such as Google Analytics, it will only load after you allow analytics cookies.

Marketing

Help us measure our advertising and show you relevant adverts on other websites. If we add advertising tools, such as Google Ads conversion tracking or the Meta pixel, they will only load after you allow marketing cookies.

When we add a tool in one of these categories, we will name it on this page and in the preferences panel of the cookie banner, and it will not load unless you have switched that category on.

Some pages may include content embedded from other websites, such as videos or maps. When that content loads, the other website may set its own cookies under its own policy.

If you follow a link from our website to another website, that website sets its own cookies under its own policy. We do not control those cookies, so please read the policy of any website you visit.

We will update this page when we add or remove cookies. The "Last updated" date at the top shows when it last changed.

Select Office Furniture Ltd, trading as Select Office Furniture Online

• Address: Acorn House, 3 Western Way, Bury St Edmunds, Suffolk IP33 3SP
• Phone: 01284 767670
• Email: enquiries@selectofficefurnitureonline.co.uk
• Opening hours: Monday to Friday, 8:30am to 5:30pm
• Company number: 06519334
• VAT number: GB390628143
• Registered office: 3 Western Way, Bury St Edmunds, IP33 3SP

You can also reach us through our contact page.